Workflow Solutions for the Revenue Cycle | VisiQuate Flo Suite

Too many accounts, not enough clarity?

We get it. Your staff is juggling a mountain of accounts, and figuring out where to start feels like trying to solve a Rubik’s Cube blindfolded. That’s where Flo comes in. Backed by Ana’s Intelligence Suite, Flo guides users to the next best action—using AI, machine learning, and a whole lot of real-world RCM logic. The result? Higher productivity, faster payments, fewer errors, and a whole lot less chaos.

A smarter workflow—built to flex with you

Flo is anything but one-size-fits-all. It adapts to your workflows, your teams, and your goals — drawing on crowd-sourced data wisdom, powered by the Ana Intelligence Suite, and real-world insights from the people who use it every day. The result? Smarter features, sharper focus, and better outcomes from day one.

Source System Agnostic

Flo plays well with others—pull in data from any system and give your users a clean, centralized experience.

Configurable User Hierarchy & Assignment Logic

Control who sees what, and who works what. Create assignment rules based on any data point in the Flo universe.

Intelligently Segmented, Prioritized Worklists

No more guesswork. Users see only what matters most, ranked and ready based on performance-driving priorities.

Data-Driven Updates

Flo updates itself as the data changes—think status updates, denial postings, or claim changes. Always current. Always right.

Longitudinal Account View

Get the full story in one click. Flo’s Card View pulls in every relevant datapoint so users don’t have to bounce between screens.

Recommended Actions for Users

Over 2,000 prebuilt actions and analyses to guide users toward the best next step—without a training manual.

Real Results From Teams Like Yours

300%

Increase in Denial Overturns

Achieved in 9 months with no added staff by focusing the right collector on the right accounts

10%

Decrease in Accounts Receivable

Users resolved accounts more efficiently, accelerating speed-to-cash in just 8 months

85%

Increase in Accounts Worked

Paired with a 43% drop in manual touches through smart segmentation and prioritization

Smarter Workflows, Better Results

Meet the workflow solutions that help your teams do more with less — fewer touches, faster outcomes, and better cash flow. Smart segmentation, AI-powered recommendations, and workflows that actually work the way your teams do.

PayFlo: Your Cash Flow’s Best Friend

Our flagship workflow engine supercharges collections by intelligently segmenting accounts using 5,000+ business rules and deep historical data. With expert-guided, data science-driven prioritization, PayFlo helps your team focus where it counts most. Gain total visibility across your entire portfolio, track accountability with ease, and arm leadership with actionable productivity insights for smarter resource planning.

The same engine powering PayFlo works across your entire revenue cycle — just pick your Flo:

Patient Access Flo

Start strong. Surface eligibility issues, auth gaps, and financial counseling needs before the patient even arrives — so day-of surprises don’t derail your schedule.

Pre-Bill Flo

Catch the chaos before the claim. From edits to charge reviews, this Flo ensures everything’s in order before you bill — saving you headaches (and rework) later.

Utilization Review (UR) Flo

Stay on top of your auths and utilization reviews without dropping the ball. Integrates with claim follow-up so your team’s never playing catch-up.

PayFlo

Manages the post-bill hustle — from claim follow-up to denials and everything in between. Add in variance tracking when expected reimbursement is in play, and you’ve got a powerful pulse on what’s owed and what’s off.

Self-Pay Flo

Turns the self-pay maze into a manageable workflow. Prioritizes accounts based on propensity to pay, surfaces key insights for patient outreach, and helps your team focus efforts where they’ll have the most impact.

Undistributed Cash & Credit Balance Flo

Money mysteries solved. Untangle unapplied payments and credits, pinpoint root causes, and stay compliant while you’re at it.

Coding Audit Flo

Bring the audit heat. Identify which accounts to review — not just at random, but with data-driven precision that shows where future risk is hiding.

"Any" Flo

Your wildcard workflow. If it doesn’t fit in a box, build your own. Any Flo is your fully custom sandbox to automate the un-automatable and adapt on the fly.

"Thanks to the team staying aligned to the intelligent PayFlo segments, timely filing denials are down 47%! These denials are now under $1M and no longer a significant concern."

CONSULTING GROUP PRINCIPAL

Working with a $3.2B Net Patient Revenue VisiQuate client